My tweets
- Downstairs to catch up on last Sunday's #MadMen I suppose. Maybe Don will continue to grow on me... 3 hrs ago
- Is brand loyalty really just brand ignorance? http://bit.ly/aoGlOq 3 hrs ago
- @amyjmcnair We miss you. in reply to amyjmcnair 3 hrs ago
- @langley Snickerklish restroom? Like the old PC game? As if saying "PC game" signified its own, old genre. It probably does. :) in reply to langley 3 hrs ago
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Hotels.com drops the ball
Posted on November 30, 2009 | View CommentsAWESOME UPDATE: I posted this entry at 12:07 pm. At 1:34 pm I received a phone call from Hotels.com saying that they had tracked down the booking agent who processed my bad booking and were refunding the money immediately. I’m not going to accuse Twitter, Facebook, and a blog of ensuring the abnormally quick turnaround, but I certainly won’t deny the possibility. :) Thanks for fixing this, Hotels.com.
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